Certification and Training
We provide training through traditional presentation courses as well as interactive workshops. Topics range from accredited certification preparation, to organizational improvement, to management best practices.
Below are certification courses that Grayematter Consulting is accredited to conduct. Additional certification courses will be posted as accreditation is granted by the appropriate exam institutes. In addition, we can work with you to build a presentation or workshop to address your specific needs.
ITIL 4 is the latest version of the globally recognized best-practice guidance managed by Axelos. This version explicitly touches on other guidance, such as Lean, Agile, DevOps. ITIL 4 also introduces the Service Value System and the Service Value Chain.
Click here for more details on our ITIL offerings.
Lean originated in the manufacturing industry. IT has adapted the principles to aid in minimizing waste and cost, maximizing efficiency and value, and improving flow. Learn to use techniques like value stream mapping, visual management, problem solving and quality management to improve efficiency and effectiveness of your processes.
Click here for more details on our Lean IT offerings.
VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes. VeriSM™ helps organizations to define their service management principles, and develop a responsive operational model based on an integrated selection of management practices. VeriSM™ acknowledges the value of what has gone before, and provides an up-to-date approach to Service Management to make sure you are ready for the Digital Age.
Click here for more details on our VeriSM™ offerings.
For more information about our certification and training courses, please contact us!