Collaborating to achieve improvement

Grayematter Consulting icon


  • Where are we now?
  • Where do we want to go?
  • What do we need to get there?
  • What does our journey look like?
Edward Gray presenting at itSMF USA Fusion 2016


We will work with you to define your organizational needs.  That could include service management practices, organizational change and culture, or process improvement.   Grayematter Consulting will collaboratively identify courses of action to help you achieve measurable and impactful success.

Do you need guidance with implementing service management processes like incident, problem, change, release?  We can assist with adapting ITIL or VeriSM practices to fit your organization.

Do you need help optimizing your existing processes?  Grayematter Consulting can work with you to visualize your workflow and to remove waste by applying Lean principles.

Ready to find out more?

Let's discuss how Grayematter Consulting can help your organization.