Always Learning.

Always Growing.

Always Improving.

Edward Gray presenting at itSMF USA FUSION 2016






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Certification and Training

Grayematter provides certification and training through traditional presentation courses as well as interactive workshops.  Topics range from accredited certification preparation, to organizational improvement, to management best practices.

Below are certification courses that Grayematter Consulting is accredited to conduct.  Additional certification courses will be posted as accreditation is granted by the appropriate exam institutes.  In addition, we can work with you to build a presentation or workshop to address your specific needs.

We can facilitate in-person and virtual instructor-led training session.  If you would like to schedule either, please contact us.

ITIL 4Certification and Training ITIL Affiliate

ITIL 4 is the latest version of the globally recognized best-practice guidance managed by Axelos.  This version explicitly touches on other guidance, such as Lean, Agile, DevOps.  ITIL 4 also introduces the Service Value System and the Service Value Chain.

Click here for more details on our ITIL offerings.

Certification and Training LITA Lean IT accreditation logoLean IT

Lean originated in the manufacturing industry.  IT has adapted the principles to aid in minimizing waste and cost, maximizing efficiency and value, and improving flow.  Learn to use techniques like value stream mapping, visual management, problem solving and quality management to improve efficiency and effectiveness of your processes.

Click here for more details on our Lean IT offerings.

Certification and Training Accreditation Logo VeriSM FoundationVeriSM™

VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes.  This enterprise service management approach helps organizations to define their service management principles, and develop a responsive operational model based on an integrated selection of management practices.  VeriSM acknowledges the value of what has gone before, and provides an up-to-date approach to service management to make sure you are ready for the Digital Age.

Click here for more details on our VeriSM offerings.

Next Steps...

For more information about our certification and training courses, please contact us!